The ResTek Program provides education and support to on-campus residents in their use of technology. Residential Technology Services (ResTek) is a program of the Office of University Residences.
The ResTek staff is composed of WWU students who have been trained to assist residents with their technology needs via phone, email, and room visits. Throughout the year, ResTek consultants are readily available to help assist you with virus and spyware infections, safe Internet habits, and connecting your computer to the Internet. Our goal is to provide guidance so you gain knowledge and confidence in maintaining your own computer.
ResTek is excited to introduce a new internship program this fall. Beginning with paid training, ResTek Interns join the team that assists 4,000 fellow on-campus residents in getting connected to the Internet when they move in for Fall quarter. The internship then continues throughout the academic year, with opportunities for learning more skills, taking on leadership, and priority consideration for ongoing, part-time positions with ResTek.
Get more information and apply for the Internship program by visiting the webpage.
Northwest Computer, a Bellingham based computer vendor, is now an authorized Apple reseller and service center. It offers standard services such as technical support and trouble shooting, hardware repairs and installation, and putting Windows programs on your Mac. Most of the work is in house and about $90/hour. They also offer warranty work with a third party specialist.
For the location and contact information for Northwest Computer, please visit our local vendors site.
Wireless connectivity is newly available in these residence hall areas:
- Higginson Fishbowl
- Ridgeway Commons Main Lounge
- Ridgeway Commons Dining Area (Highland side)
- Ridgeway Gamma Main Lounge
- Ridgeway Kappa Main Lounge
- Mathes Main Lounge
- Edens North Main Lounge
- Buchanan Towers Main Floor
You can still enjoy wireless in:
- Birnam Wood Community Building
- Nash Main Lounge
- Beta Main Lounge
- Buchanan Towers 3rd Floor Lounge
- Fairhaven Main Lounge
Welcome to Winter quarter 2008. If you would like to register a new game console on our network, please use the following guides to obtain your device’s MAC address:
Xbox and Xbox360
Playstations
Wii
After you have obtained the MAC address, you will be able to register your device here.
If you have any questions or would like further assistance, please contact us at x2946 or info@restek.wwu.edu. Thank you and good luck!
Where to go for help:
- Instructions are available on page 50 of your Residential Community Handbook!
- Look at the instruction sheets on our website
On August 29, 2007 ResTek changed internet providers from Fibercloud to the Washington K-20 Education Network. K-20 is the provider used by the rest of campus, and now it is also used in the residence halls. However, the connection will not be shared between campus and the residence halls.
We hope that this change will positively impact your internet experience within the residence halls and, as always, we encourage you to give feedback.
Are you an incoming student for Fall 2007? You probably have a few questions about the Internet connection available in the residence halls. We’ve compiled a list of information so you can become more acquainted with ResTek and what we provide. The New Student Information page also has a checklist with the items you need to get connected to our network.
If you have any questions, contact the ResTek Staff at (360) 650-2946, or email: info@restek.wwu.edu.
Want to leave floppies behind? Tired of emailing stuff to yourself? Live in Nash, Mathes, Higginson, Edens, Ridgeway, Fairhaven, or Birnam Wood?
Try iPrint, it lets you print to a computer lab printer from the comfort of your residence hall room.
Sound interesting? Check out the iPrint instructions and try it.
Let us know what you think. Printers in other buildings coming soon.